Support Hours: 10:00 AM – 6:00 PM (IST)
+91 9818193410 | +011 49043166
Remote technical assistance

Our Paid Support Service

A complete and transparent support page covering eligibility, TeamViewer assistance, payment details, fee structure and the steps required to schedule help.

Supporting Our Valued Users

Continued help after the first year

Mindsutra Software Technologies values its customers and their continued trust in its products. A special paid support option is available for users who have crossed the one-year period since purchasing a Mindsutra software product.

The purpose of this service is to extend professional assistance beyond the initial purchase period and help users keep their software experience smooth and trouble-free.

Why Choose Our Paid Support?

Expert help, remote access and clear pricing

01

Expert Assistance

Support is provided by trained professionals who are familiar with Mindsutra software products and their working requirements.

02

Remote Support via TeamViewer

TeamViewer allows the support professional to connect remotely and address software issues in real time.

03

Affordable & Transparent Pricing

The published support fee is between ₹500 and ₹1000, helping users understand the expected charge without hidden costs.

How to Avail Our Paid Support

Three simple stages

01

Contact Us

Email mindsutra@gmail.com or WhatsApp +91-9818193410. Send the software name, license card or User ID, and the authentication code shared by email.

02

Schedule a Session

The support team will help arrange a convenient time for the remote session.

03

Receive Support

A support professional will connect through TeamViewer at the scheduled time and assist with the software issue.

Where and How to Pay

UPI payment details

UPI Details8527121621 (Ajit Kumar Singh)
UPI ID8527121621@pthdfc-

Please confirm the payment details with support before making a payment, particularly if your UPI app reports an invalid ID.

Support Fee Structure

Published TeamViewer support charges

First-Time InstallationFree

First-time setup assistance through TeamViewer is provided free of cost.

Software MRP ₹5000 or Below₹500

TeamViewer installation support for software priced at ₹5000 or below.

Software MRP Above ₹5000₹1000

TeamViewer installation support for software priced above ₹5000.

Any Other TeamViewer Support₹500

A fixed charge applies when another type of support requires a TeamViewer connection.

Please Note

TeamViewer is required

You will need to install the TeamViewer client on your system so that the support team can connect and assist you. If help is needed with TeamViewer installation, the team can guide you through the process.

Our Commitment to You

Support beyond the initial purchase

Mindsutra aims to ensure that the software experience remains smooth and trouble-free. Paid support extends assistance beyond the initial purchase period so that help remains available when it is needed.

Your trust in Mindsutra Software Technologies is invaluable. The team is committed to supporting users and maintaining their continued satisfaction with the products.

Thank you for your trust