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Privacy & Data Protection

Privacy Policy

Mindsutra Software Technologies respects your privacy. This policy explains how we treat information that users share while using our website, software pages, order forms and support communication.

Mindsutra Software Technologies Support-ready policy

Knowingly Provided

We receive personal details only when users choose to share them.

Service Communication

We may contact users about services, features, updates or support.

Legal Compliance

Information may be released when required by valid legal process.

Security Protection

We may act to protect the website, users, rights and service integrity.

Our Privacy Commitment

Mindsutra Software Technologies respects and protects the privacy of individuals who access information and use the services provided through this website. We understand that users share information with trust, and we treat that information responsibly.

Personally identifiable information about a user is not willfully disclosed to any third party without first receiving the user’s permission, except in the limited situations described in this Privacy Policy.

Information We Collect

This Privacy Policy describes Mindsutra Software Technologies’s treatment of personally identifiable information that may be collected when a user is on the Mindsutra Software Technologies website.

Mindsutra Software Technologies does not collect unique personal information such as a user’s name, email address, age, gender or similar details unless the user specifically and knowingly provides such information on the website, through an order process, support request, email or other direct communication.

Communication With Users

Like any business interested in offering high-quality service to clients, Mindsutra Software Technologies may, from time to time, send email or other communication to users about services, features, functionality and content offered through the Mindsutra Software Technologies website.

We may also seek voluntary information from users to improve our services, website experience, software information and support process.

When Information May Be Disclosed

Please be aware that Mindsutra Software Technologies may release specific personal information about a user if required to do so in any of the following circumstances:

  • To comply with a valid legal process such as a search warrant, statute, court order or other lawful request.
  • If any user action on the Mindsutra Software Technologies website violates the Terms of Service or any guidelines for specific services.
  • To protect or defend the legal rights or property of Mindsutra Software Technologies, the Mindsutra Software Technologies website, or Mindsutra Software Technologies users.
  • To investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the security or integrity of the Mindsutra Software Technologies website or offerings.

Security and User Responsibility

We take reasonable care to protect information shared with us. Users are also advised to be careful while sharing personal, support or payment-related information online.

Important: Do not share card number, CVV, OTP, banking password or similar confidential information on any non-payment page, email, phone call or message. Payments should be completed only through the approved payment gateway or official payment process.

Contact Us

If you have any questions about this Privacy Policy or your information, please write to us. We will try to respond through the appropriate support channel.

Policy update note: If this Privacy Policy is updated, the revised version will be published on this page so users can review the latest information.

Payment, communication and embedded services

Depending on the service used, information may be processed by PayU or PayPal for payment, WhatsApp for customer communication, and Google or YouTube when maps, analytics, verification or embedded videos are used. These providers process information under their own privacy terms. Mindsutra does not receive or store a customer’s card PIN, UPI PIN, OTP or internet-banking password.

Cookies, retention and user choices

Essential cookies may be used for security, checkout sessions and saved interface preferences. Optional analytics or embedded-media cookies should operate only according to the consent choice presented on the website. Order, invoice, licence and support records are retained only for business, warranty, fraud-prevention, tax and legal requirements. Other information is removed or anonymised when it is no longer reasonably required.

Access, correction and deletion requests

Customers may request access to or correction of their contact information, or ask for deletion where retention is not legally required. Send the request from the registered email address to mindsutra@gmail.com with enough order or licence information to verify the request. Mindsutra may retain limited records where required for tax, payment disputes, fraud prevention or legal compliance.